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A friendly rebrand with community at it’s heart

Adding character to a long established Health Cash Plan provider to make complex services easy to understand

Paycare Character Design & Illustration | Kensa
Paycare 150 Year Illustration | Kensa
Paycare - Customer Perks Illustrations | Kensa
Paycare Opticians Service Illustration | Kensa

Where it all began

Wolverhampton based Health Cash Plan provider, Paycare initially approached Kensa for a brochure redesign, but it soon became clear that their external image didn’t match their personality. The project quickly evolved into a full brand repositioning, building up to a complete overhaul of their online presence and more.

Paycare Sales Literature Design | Kensa
Paycare Services Bespoke Illustrations | Kensa
Paycare Brochure Design | Kensa

Putting people first

Paycare’s brand motto was “people are at the heart of everything we do”, but their outdated marketing material was bland and corporate. We developed their new image around a people-centric illustration style designed to represent their values and community in a diverse and fun way.

Paycare Web Design | Kensa
Paycare Mobile Web Design | Kensa Creative
Paycare Bespoke Web Design | Kensa

Finding the fun in functionality

The website needed to promote plans whilst providing a smooth journey for existing customers. We developed fun features including an interactive plan finder and a bespoke avatar builder alongside functionality like API integration and a customer login portal for making claims online; a true example of creativity and technical wizardry working together!

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A prolific partnership

Since 2016 we’ve forged a close partnership with Paycare to support their ongoing marketing needs, delivering everything from regulatory-compliant policy documentation to football club sponsorship campaigns, promotional animated videos, engaging sales literature and even a whole year’s worth of activity to celebrate their 150th anniversary. Phew!

Paycare Brand Guidelines | Kensa